TOUGHBOOK Tablets Replace Multiple Devices and Provides Wilson Security with Real-time Business Intelligence

The fully rugged MIL-STD 810G and IP65-certified TOUGHBOOK tablets allowed the 3,500 highly trained security guards on the Wilson Security payroll to cut down on the number of devices carried on the job, going from a guard tour wand, smartphone, duress device, radio and notepad and pen to just the TOUGHBOOK and radio.

Jason Lee, Product Marketing Manager - Mobile Solutions, Panasonic Australia, said the reduction in devices has improved business outcomes for Wilson in several important areas. "From a workflow perspective, replacing multiple devices with the TOUGHBOOK really improves efficiencies. Instead of needing to go back to a central point to download, upload or re-input data, the security officers can now do everything on one tablet, covering each checkpoint in a continuously smooth process. This efficiency also brings a great cost-saving measure, as Wilson have managed to reduce not just the number of devices they have to purchase but the number they have to manage as well”.

"It’s also important to note that with one device, if the guards encounter a problem, they can really focus on the job at hand instead of having to wrangle all the gear and technology they were carrying before switching to the TOUGHBOOK."