3.1 About the displayed system log
Error indications relating to NTP
Category
Indication
Description
Connection error
No response from the NTP server.
The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
The NTP server may be down. Ask the network administrator.
Internal error
Undefined error.
An error occurred in the NTP function. Check if the NTP settings are configured correctly.
Synchronizing with NTP succeeded.
NTP update succeeded.
Time correction succeeded.
Log indications relating to HTTPS
Category
Indication
Description
HTTPS
Self-signed Certificate - Generated
Generation of the self-signed certificate is complete.
Self-signed Certificate - Deleted
Deletion of the self-signed certificate is complete.
Certificate Signing Request - Generated
Generation of the CSR (Certificate Signing Request) is complete.
Security certificate - Installed
Installation of the CA certificate is complete.
Security certificate - Deleted
Deletion of the CA certificate is complete.
Previous CRT key - Applied
Previous CRT key is applied.
CRT key - Generated
Generation of the CRT key is complete.
Log indications relating to login
Category
Indication
Description
Login
User name or IP address
The login user name will be displayed when “On” is selected for “User auth.”.
The IP address of the PC currently accessing to the camera will be displayed when “On” is selected for “Host auth.”.
Error indications relating to login errors
Category
Indication
Description
Login failure
User name
The user name of the user who failed to log in will be displayed when “On” is selected for “User auth.”.
If the user is not registered, (Guest User) is displayed.
Under normal operations, the “Login failure” log may be kept. This is not a problem with the camera.
If there are many logs in succession, it may indicate that someone is trying to illegally access the camera. Consult with your network administrator.
Error indications relating to Panasonic alarm protocol notification
Category
Indication
Description
Panasonic alarm protocol notification error
Failed to find destination of notification.
The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.
The destination of notification may be down. Ask the network administrator.
Failed to resolve destination addr. from DNS.
The DNS server settings may be incorrect. Check if the DNS settings are configured correctly.
The DNS server may be down. Ask the network administrator.
Error indications relating to HTTP alarm notification
Category
Indication
Description
HTTP alarm notification error
Failed to find destination of notification.
The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.
The destination of notification may be down. Ask the network administrator.
Failed to resolve destination addr. from DNS.
The DNS server settings may be incorrect. Check if the DNS settings are configured correctly.
The DNS server may be down. Ask the network administrator.
Log indications relating to hardware
Category
Indication
Description
USB-WiFi
USB-Wi-Fi was attached.
A USB-Wi-Fi was attached.
USB-Wi-Fi was removed.
A USB-Wi-Fi was removed.
Error indications relating to hardware
Category
Indication
Description
IR Light
<IR LED> An abnormal IR LED condition was detected.
Performance of face/License plate detection may be reduced. Please contact your dealer.
The IR lights may not be operating correctly. If the IR lights are not operating, images may not be able to be viewed. The IR lights may be damaged. Contact your dealer.
FAN
<FAN> An abnormal FAN condition was detected.
Please contact your dealer.
The internal camera fan may not be operating correctly. If the FAN is not operating, the IR light is automatically turned off.
The fan may be damaged. Contact your dealer.