Whether your Panasonic professional product is in or out of warranty, it makes sense to have any repairs or services carried out by our authorised specialists using genuine spare parts.

To help with a new enquiry please complete the contact form below. For all repairs, we’ll need your contact details, product model number, serial number, and the purchase date of the product you're enquiring about.

If you are contacting us about an existing service or repair enquiry please give us a call on 1300 227 987 (Australian customers) or +64 9 272 0196 (New Zealand customers) and have your Case ID handy.

If you have an enquiry relating to a Panasonic consumer product, including Panasonic Air Conditioning or HVAC, please contact the Australian team here or the New Zealand team here.